I would like to get some feedback on the idea of moving all user-support discussion from this mailing list and Gitter, to a Discourse instance. As an example:
There are a few reasons for this:
The mailing list does not offer rich content or good tagging/categorization
Answers on Gitter are more or less “lost” after a short period of time, greatly reducing their value
Discourse seems to have some useful integrations, e.g. with GitHub
For context: we are in the process of trying to “baby bird” the Bokeh project into complete self-sufficiency. Specifically, we would like all project assets to be under the control of the Project team (or NumFocus by proxy). The mailing list is currently hosted on the continuum.io Google Groups account, and there are no supported tools or procedures to migrate Google Groups to other accounts.
The downside of moving to discourse: There is no good way to import the current mailing list into the Discourse instance. This is not an insignificant drawback, but in my mind it is still worth it in order to consolidate things more. I would propose making this group read-only if we do make this move.
It’s probably also worth mentioning at this juncture: This is my last week at Anaconda.
I am unaccountably grateful for the opportunity to have spent some much time and energy on Bokeh while I there, and am grateful for their commitment to making contributions to the Bokeh NumFocus fund going forward. But as you may guess: my personal time/ability to respond here and on SO and on Gitter and on Github and… will be diminishing somewhat in the near future. I believe consolidating to a Discourse will help more people contribute to the support burden and that the quality of those contributions will be amplified by the richer features of Discourse.
Thoughts? Does anyone have any experience with using or administering Discourse?